Experience

Experience

A career spent on the business side of customer-facing websites: enterprise healthcare, powersports, biotech, subscription publishing and agency search and media. Each role is described here as it appears on my resume.

  1. Aug 2022 to present

    Digital Marketing Consultant

    Self-employed, Minneapolis, MN, remote

    • Define and execute persona-based web and omnichannel content strategies, setting KPIs and running A/B tests to lift engagement, discoverability and lead generation.
    • Build and optimize campaign landing pages that drive lead generation and conversion.
    • Translate business goals into technical briefs, prioritized backlogs and content governance, managing delivery across design, content and development teams.
  2. Mar 2023 to Jun 2023

    Digital Producer

    Polaris Inc., Plymouth, MN, contract, hybrid

    • Provided strategic direction for campaigns and content on consumer-facing web properties. Authored requirements and design briefs for development teams.
    • Aligned website initiatives with product launches and campaign priorities alongside product, creative and marketing teams. Maintained dashboards to guide roadmap decisions.
  3. Jul 2022 to Oct 2022

    Campaign Manager, Digital Solutions

    Bio-Techne, Minneapolis, MN, contract, hybrid

    • Prioritized multichannel campaigns for awareness, leads and conversion. Coordinated landing pages, tracking and A/B tests in an Agile team.
    • Executed email, event and promotional tactics that built interest, drove ROI and strengthened brand loyalty.
  4. Mar 2019 to Jun 2022

    Career break

    Family caregiving, with pro-bono consulting for start-ups

  5. Sep 2014 to Feb 2019

    Digital Marketing and Content Manager

    UnitedHealth Group, Minnetonka, MN, full-time, hybrid

    • Owned the website roadmap, prioritizing projects by impact, resources and business objectives and translating them into requirements for development teams.
    • Developed and managed digital programs across email, social, display, SEO and SEM. Defined KPIs and reported performance through Google and Adobe Analytics.
    • Led process re-engineering that improved workflow efficiency and communication across cross-functional teams.
    • Ensured healthcare content met strict regulatory, risk and security standards. Directed creative services.
  6. Mar 2010 to Oct 2013

    Digital Marketing and Business Development Manager

    TN Marketing, Wayzata, MN, full-time, on-site

    • Ran subscription-based instructional web communities, overseeing CMS publishing, on-page SEO, UX and video production.
    • Led acquisition and retention through multichannel and direct-mail campaigns and partnerships with industry leaders.
    • Properties included the Ultimate PhotoGuide web community for photography enthusiasts and the Personal Defense Network web community, both built on articles and instructional video.

Earlier experience

YearsRoleCompany
2013 to 2014Digital Marketing ConsultantSelf-employed
2009 to 2010Digital Media PlannerFRWD@Bain
2008 to 2009SEM and Online Media SpecialistColle+McVoy
2006 to 2007Internet Marketing SpecialistPyron Technologies
Employers and contracts

Where the work happened

UnitedHealth GroupPolarisBio-TechneTN MarketingColle+McVoyFRWD@Bain

Want the detail behind any of these roles?

I am glad to walk through the work, the teams and the decisions behind each one in a conversation.